Covid-19 Response for clients and other stakeholders

Covid-19 Response for clients and other stakeholders

With the status of COVID-19 changing on an hourly basis and uncertainty growing in an number of areas MAG have provided the following guidance for assessment of claimants injuries and continue to monitor and be advised by industry experts.

As you would no doubt be aware, assessment methods have, until now, traditionally required face to face contact.

It’s important to MAG (and to all of us, really) that our business as usual is able to continue whilst there are wider discussions being held – and instructions starting to be given – around social distancing / isolation.

Having consulted with various law firms, insurers and doctors it is important to understand that most assessments do not actually require physical attendance of our claimants.

This methodology and the MAG solutions available not only appeases any concern we might have had but will ably assist the clients in ensuring this important IME step within the claims process continues in a timely and seamless fashion.

The range of MAG solutions include video- and tele-conferencing capability which, with appropriate referral paperwork, is often is enough on its own.

Where there is an actual requirement for specific physical examination – or if this is something that is a clinical requirement – then a modified functional capacity examination (FCE) can be completed by an attending physiotherapist or similar treating party.

This can be undertaken before the assessment with the FCE result then forming part of the LOI / attached referral paperwork.

Alternatively, this can be undertaken at the time of the assessment with a present treating practitioner who will follow your instruction.

These kinds of technological and process solutions will allow us to keep working efficiently during these unusual times.

If you would like me to arrange for a teleconference with our doctors please let me know at your earliest as there may be some lead time required for the set up

Simone Ryan

Covid-19 Response for Doctors

Covid-19 Response for Doctors

You may be aware that I work with MAG as a Specialist Occupational Physician.

I also advise Boards and senior leaders within various corporate environments – insurance, legal, aviation, banking and professional services and mining industries to name a few – on a wide range of work-related topics.

The impact that COVID-19 is having on general workflow is unprecedented – including in the IME space in which we all currently operate – whereby the assessment methods have, until now, traditionally required face to face contact.

It’s important to MAG (and to all of us, really) that our business as usual is able to continue whilst there are wider discussions being held – and instructions starting to be given – around social distancing or isolation.

Having consulted with various MAG colleagues within a number of the specialties, we have quickly realised that MAG already has established methodology for the IME assessments to continue without the physical attendance of our claimants.

This methodology and the MAG solutions available not only appeases any concern we might have had about our own workflow; but will ably assist the referring clients in ensuring this important IME step within the claims process continues in a timely and seamless fashion.

The range of MAG solutions include video- and tele-conferencing capability which, with appropriate referral paperwork, is often is enough on its own.

Where there is an actual requirement for specific physical examination – or if this is something that is your personal or clinical requirement – then a modified functional capacity examination (FCE) can be completed by an attending physiotherapist or similar treating party.

This can be undertaken before the assessment with the FCE result then forming part of the LOI / attached referral paperwork. Alternatively, this can be undertaken at the time of the assessment with a present treating practitioner who will follow your instruction.

For me, it’s exciting to think that MAG has already considered these kinds of technological and process solutions which will allow us to keep working efficiently during these unusual times!

We’ll continue to keep you abreast of this developing scenario as more information comes to hand.

 

Security sorted!

Security sorted!

We know you have your favourite doctors and providers; did you know you can now book and use MAG’s portal as a secure way of working with these trusted professionals? With all the new security and privacy compliance issues we are all now facing you may be looking for a more secure way to transact and exchange documents with your providers.

We have developed the functionality for you to book your providers on our platform, even if your they are not on the MAG panel. This allows you to keep all of your IME’s, clinical notes, and imaging files on one, secure, online platform, and ensures that you still comply with all privacy and data breach regulations. Our automated system, provides paperwork and LOI reminders, as well as ensuring prompt doctor payment as we pay the doctors in the following month.

Login to MAG Connect today to check out our updated system or contact our team today for more information.

2019 December Specialist Spotlight

2019 December Specialist Spotlight

Dr Todd Gothelf AMA4, AMA  is an experienced orthopaedic surgeon, specializing in shoulders, ankles and feet. Trained at the prestigious Mt Sinai Medical Centre in New York, he has completed fellowships in Shoulder Surgery, Foot and Ankle Surgery and Sports Medicine. Dr Gothelf is actively involved in treating and research, is the current VMO at Concord Repatriation Hospital and has extensive training in Australia and overseas. Dr Gothelf is available to write reports for both workers compensation and motor vehicle accident claims.

Dr Sam Calvin is an experienced psychiatrist trained in Melbourne. He has held senior appointments at Forensicare, Victoria and more recently in the ACT where he was the Clinical Director of Acute Psychiatry at Canberra Hospital. He specialises in forensic psychiatric assessments, treatment and rehabilitation of highly complex individuals in the justice system. Dr Calvin has considerable experience providing expert psychiatric testimonies in Victoria, and is now available for Section 32 assessments and fitness for work assessments in Sydney.

2019 November Specialist Spotlight

2019 November Specialist Spotlight

Dr Hugh English | Orthopaedic Surgeon Hips, Knees, Ankle, Feet | AMS(NSW), Comcare, GEPI, MAA (NSW), WIA (NSW), AMS (WA), DRS (NSW), IME (QLD), IME (TAC), IIA (TAC), MAS (NSW), AHP (NSW)  QLD
Dr English is an experienced orthopaedic surgeon who has been working in Queensland for over 30 years. He is involved in ongoing research in arthritis treatments, particularly of the hip and knee, as well as robotic and computer assisted surgery. Dr English has extensive industry experience and has a keen interest in medico-legal report writing. He is also an honorary Senior Lecturer in Orthopaedics at the University of Queensland and is available for consultations in Brisbane.

Dr Mark Ridhalgh | Orthopaedic Surgeon Knees, Shoulders Comcare | GEPI, WIA (NSW), IME (QLD), AHP (NSW) NSW
Dr Ridhalgh is an expert orthopaedic surgeon, having trained at the University of Sydney, Harvard University Affiliated Hospital and is accredited to the Prince of Wales Private Hospital. Dr Ridhalgh specialises in joint replacements of the hip, knee and shoulder as well as arthroscopic surgery of the knee and shoulder. Dr Ridhalgh is interested in sports injuries and arthritis prevention programs. He has extensive experience writing medico-legal reports, and is available for consultations in Canberra, Newcastle and Sydney.

2019 September Specialist Spotlight

2019 September Specialist Spotlight

Dr John Crock | Hand and Plastic
TAC (JME) | VIC
Dr Crock completed his medical degree in 1984, along with a year working with the Royal Flying Doctor Service. He has also undergone training in leading hospitals across Australia, the UK and the US, and has been in private practice since 1997. Dr Crock is particularly interested in reconstructive surgery of the upper limb and is available for joint medical examinations for the Transport Accident Commission.

Dr  Peter  Gray | Orthopaedic Surgeon, Hips and Knees
AMS (NSW), COMCARE, MAA (NSW), WIA (NSW), AHP (NSW), Medical Negligence | NSW
Following specialist Orthopaedic training, Dr Gray undertook Fellowships in Hip and Knee Arthroplasty Surgery; Arthroscopic and soft tissue Knee Reconstructive Surgery; and Paediatric Orthopaedic Surgery. Over the next 30 years his principal area of practice involved the operative and non-operative management of disorders of the hip and knee. In addition, Dr Gray has had appointments at Public Hospitals (Ryde and The Children’s Hospital) and Private Hospitals (Norwest and Sydney Adventist) with Emergency Departments that required an on-call Trauma commitment mainly dealing with pelvic and lower limb injuries.

Dr  Ronald Thomson  | General Practitioner
Comcare, IMC (NSW), MAA (NSW), AHP (NSW) | NSW
Dr Thomson is a General Practioner who has been practicing for over 60 years, including in general surgery and trauma across NSW. Dr Thomson is an experienced medico-legal report writer and has provided over 40,000 assessments since he began writing reports in 1986. He has had extensive practical rehabilitation and occupational medicine experience associated directly with trauma and orthopaedics. Dr Thomson can write on a wide range of matters, including all musculoskeletal injuries, fitness for duty and worksite assessments.

New MAG Services: Book your IME’s, Clinical Notes, MRI’s and Factual Investigators all through MAG

New MAG Services: Book your IME’s, Clinical Notes, MRI’s and Factual Investigators all through MAG

MAG is pleased to announce a range of new services you can book directly with us:

  • MRI Services
  • Clinical Note retrieval
  • Factual investigators

Now there’s no need to contact multiple providers, to provide claimant details each time, or to track progress separately.

Simply contact MAG, provide your claimant’s details once, tell us which services you need, and we’ll do the rest. It’s that easy.

To make a booking or for more details please contact admin@medicolegalassessmentsgroup.com.au or call 02 8090 7611.