Covid-19 Response for clients and other stakeholders

Covid-19 Response for clients and other stakeholders

With NSW lifting restrictions on Monday the 11th of October and Victoria and the other States and Territories to follow suit soon, we would like to outline our requirements for face to face appointments.

Any examinee who fails to comply with the following requirements will be turned away and a cancellation fee will apply:

  1. Case Managers must provide a Covid-19 vaccination certifcate a minimum of 3 days’prior to the assessment.
  2. The claimant must bring this proof of vaccination with them to the assessment.
  3. The claimant must also bring a current (no more than 48 hours old) negative COVID-19 test.
  4. Caimants must be wearing an approved face mask and following guidlines.
  5. Claimants must check in to the rooms using the QR Code or government approved manual sign-in.

No other person may attend the appointment with the claimant unless prior written approval from the Specialist is provided. If the claimant requires a carer / support person they must also comply with these requirements.

Staff at all our rooms will continue to comply with hygiene and the cleaning and wiping of surfaces as well.

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