Security sorted!

Security sorted!

We know you have your favourite doctors and providers; did you know you can now book and use MAG’s portal as a secure way of working with these trusted professionals? With all the new security and privacy compliance issues we are all now facing you may be looking for a more secure way to transact and exchange documents with your providers.

We have developed the functionality for you to book your providers on our platform, even if your they are not on the MAG panel. This allows you to keep all of your IME’s, clinical notes, and imaging files on one, secure, online platform, and ensures that you still comply with all privacy and data breach regulations. Our automated system, provides paperwork and LOI reminders, as well as ensuring prompt doctor payment as we pay the doctors in the following month.

Login to MAG Connect today to check out our updated system or contact our team today for more information.

2019 December Specialist Spotlight

2019 December Specialist Spotlight

Dr Todd Gothelf AMA4, AMA  is an experienced orthopaedic surgeon, specializing in shoulders, ankles and feet. Trained at the prestigious Mt Sinai Medical Centre in New York, he has completed fellowships in Shoulder Surgery, Foot and Ankle Surgery and Sports Medicine. Dr Gothelf is actively involved in treating and research, is the current VMO at Concord Repatriation Hospital and has extensive training in Australia and overseas. Dr Gothelf is available to write reports for both workers compensation and motor vehicle accident claims.

Dr Sam Calvin is an experienced psychiatrist trained in Melbourne. He has held senior appointments at Forensicare, Victoria and more recently in the ACT where he was the Clinical Director of Acute Psychiatry at Canberra Hospital. He specialises in forensic psychiatric assessments, treatment and rehabilitation of highly complex individuals in the justice system. Dr Calvin has considerable experience providing expert psychiatric testimonies in Victoria, and is now available for Section 32 assessments and fitness for work assessments in Sydney.

2019 November Specialist Spotlight

2019 November Specialist Spotlight

Dr Hugh English | Orthopaedic Surgeon Hips, Knees, Ankle, Feet | AMS(NSW), Comcare, GEPI, MAA (NSW), WIA (NSW), AMS (WA), DRS (NSW), IME (QLD), IME (TAC), IIA (TAC), MAS (NSW), AHP (NSW)  QLD
Dr English is an experienced orthopaedic surgeon who has been working in Queensland for over 30 years. He is involved in ongoing research in arthritis treatments, particularly of the hip and knee, as well as robotic and computer assisted surgery. Dr English has extensive industry experience and has a keen interest in medico-legal report writing. He is also an honorary Senior Lecturer in Orthopaedics at the University of Queensland and is available for consultations in Brisbane.

Dr Mark Ridhalgh | Orthopaedic Surgeon Knees, Shoulders Comcare | GEPI, WIA (NSW), IME (QLD), AHP (NSW) NSW
Dr Ridhalgh is an expert orthopaedic surgeon, having trained at the University of Sydney, Harvard University Affiliated Hospital and is accredited to the Prince of Wales Private Hospital. Dr Ridhalgh specialises in joint replacements of the hip, knee and shoulder as well as arthroscopic surgery of the knee and shoulder. Dr Ridhalgh is interested in sports injuries and arthritis prevention programs. He has extensive experience writing medico-legal reports, and is available for consultations in Canberra, Newcastle and Sydney.

Clinical Notes and Imaging Services now available

Clinical Notes and Imaging Services now available

MAG is pleased to announce that clinical notes and imaging services are now available to be booked through our secure, online booking platform, MAG Connect.

MAG has developed a sophisticated online booking service to retrieve clinical notes directly to you from the one convenient booking platform. Now there’s no need to contact multiple providers, to provide claimant details each time, or to track progress separately. Supported by sophisticated back end automation and support, MAG’s clinical notes service is a cost effective and easy way to remove that administrative hassle from your team.

After partnering with leading national healthcare organizations, MAG is offering a full suite of imaging services available on our platform. MRI’s, X-Rays, CT scans and more are available across Australia for your convenience. By offering a full range of services across our platform, MAG reduces your administrative workload and saves you time and money for your personal injury cases.

2019 September Specialist Spotlight

2019 September Specialist Spotlight

Dr John Crock | Hand and Plastic
Dr Crock completed his medical degree in 1984, along with a year working with the Royal Flying Doctor Service. He has also undergone training in leading hospitals across Australia, the UK and the US, and has been in private practice since 1997. Dr Crock is particularly interested in reconstructive surgery of the upper limb and is available for joint medical examinations for the Transport Accident Commission.

Dr  Peter  Gray | Orthopaedic Surgeon, Hips and Knees
AMS (NSW), COMCARE, MAA (NSW), WIA (NSW), AHP (NSW), Medical Negligence | NSW
Following specialist Orthopaedic training, Dr Gray undertook Fellowships in Hip and Knee Arthroplasty Surgery; Arthroscopic and soft tissue Knee Reconstructive Surgery; and Paediatric Orthopaedic Surgery. Over the next 30 years his principal area of practice involved the operative and non-operative management of disorders of the hip and knee. In addition, Dr Gray has had appointments at Public Hospitals (Ryde and The Children’s Hospital) and Private Hospitals (Norwest and Sydney Adventist) with Emergency Departments that required an on-call Trauma commitment mainly dealing with pelvic and lower limb injuries.

Dr  Ronald Thomson  | General Practitioner
Comcare, IMC (NSW), MAA (NSW), AHP (NSW) | NSW
Dr Thomson is a General Practioner who has been practicing for over 60 years, including in general surgery and trauma across NSW. Dr Thomson is an experienced medico-legal report writer and has provided over 40,000 assessments since he began writing reports in 1986. He has had extensive practical rehabilitation and occupational medicine experience associated directly with trauma and orthopaedics. Dr Thomson can write on a wide range of matters, including all musculoskeletal injuries, fitness for duty and worksite assessments.

eAssess: A reliable telehealth solution for regional psychiatric medicolegal assessments

eAssess: A reliable telehealth solution for regional psychiatric medicolegal assessments

In Australia, roughly one million people suffer depression and two million suffer anxiety and despite two decades of investment in improving mental health services, the mental health of Australians has not improved.

Unfortunately, people living in regional, rural and remote locations in Australia are at a significant disadvantage with access to mental health services substantially more limited than in major cities.

The introduction of reliable and robust telehealth networks across regional, rural and remote Australia has been one measure taken to improve how healthcare services are delivered to those living in regional locations, and MAG is pleased to play its part with the introduction of eAssess- our telehealth video conferencing service.

eAssess uses state of the art cloud-based technology to connect your claimants with Psychiatrists located anywhere across Australia. Unlike older video-conferencing technologies, MAG’s eAssess provides your claimant with a unique access code, making it easier to connect with assessing Psychiatrists from your rooms, the GP’s surgery, anywhere!  And the technology is more reliable too, meaning less drop-outs and a better-quality connection.

Strict protocols apply to ensure the integrity of the assessment is maintained, but now MAG helps you provide a better service for your clients by minimising unnecessary travel, distress, costs and inefficiencies. And when claimants are less anxious, they deliver a more reliable account!

Please see the FAQ on the attached for further information. For bookings or queries, please contact or dial 02 8090 7611.

New MAG Services: Book your IME’s, Clinical Notes, MRI’s and Factual Investigators all through MAG

New MAG Services: Book your IME’s, Clinical Notes, MRI’s and Factual Investigators all through MAG

MAG is pleased to announce a range of new services you can book directly with us:

  • MRI Services
  • Clinical Note retrieval
  • Factual investigators

Now there’s no need to contact multiple providers, to provide claimant details each time, or to track progress separately.

Simply contact MAG, provide your claimant’s details once, tell us which services you need, and we’ll do the rest. It’s that easy.

To make a booking or for more details please contact or call 02 8090 7611.

MAG eAssess

MAG eAssess

The MAG Team are delighted to release our online assessment tool, MAG eAssess which is now available for bookings.

Specially designed for regional clients, who find it difficult to travel, as well as those physically incapacitated in terms of travel, MAG eAssess brings the doctor to the client though online video conferencing, saving time and money for everyone.

MAG eAssess is a Web-based video application. No installation or account set up is required. It just uses your existing camera and microphone on via a PC or laptop. Participants will be invited through a secure invitation link, with a time and date, just like a regular appointment. At this point they will also sign a consent form for the session to be recorded.

Whether the client is in a regional location or in the city – this brings the doctor and the claimant together in a time and cost-effective manner.

For physical examinations this is organised at a local physiotherapy office with a registered physiotherapist who will supervise the entire physical assessment, liaising with the specialist via the web throughout.
For psychological assessments, all that is required is a quiet room with a computer, either in the claimant’s home or somewhere comfortable and private.
The complete audio and video files of the consultation are available upon request, these are securely stored on a cloud-based platform.

The benefit of an online system is that it allows multiple participants, such as an interpreter, to join in on the assessment without being in that physical location.
MAG eAssess also contains an on-line dictation feature which allows on the spot dictation of notes during or after the medical session. These notes are stored with the main files and allow for review before submitting the files to our team without using any extra tools.

As always, our report turnaround for these assessments is prompt and emailed within 5 working days, however should there be an urgent referral, we can work on a tighter timeframe.

With MAG eAssess you can access a full range of Specialists for Psychiatric, Psychological, Orthopaedic, Surgical, Neurosurgical or IMC reports for any claimant, anywhere.

Please contact us today to book your first MAG eAssess session.

Specialist | Dr Glen Smith

Specialist | Dr Glen Smith

BSc (Hons), MBBS, FRANZCP, Cert. Addiction Psych.,GradCert Forensic Mental Health (UNSW) | WIA MAA

  • Consultation Waiting Time: Appointments available 7-14 days in advance
  • Report Turn Around Time: Less than 7 days, urgent reports available on request.
  • Sample Report: Contact us today for a for sample report.
  • Locations Available: Brisbane and Sydney
  • Video assessments: Any regional area in NSW and Queensland.
  • Call 02 8090 7611 to book Dr Smith today


  • Visiting Medical Officer, Northside Clinic, Greenwich – Drug and Alcohol Program
    (2009 – Present)
  • Visiting Medical Officer, Northside West Clinic, Wentworthville – Drug and Alcohol Program (2009 – Present)
  • Medical Council of NSW, Council Appointed Practitioner
  • Approved NSW Health Opioid Pharmacotherapy Prescriber
  • WorkCover NSW Trained Assessor of Permanent Impairment
  • Member of Faculty of Addiction Psychiatry, The Royal Australian & New Zealand College of Psychiatrists (RANZCP).
  • Member, Australian & New Zealand Association of Psychiatry, Psychology and Law (ANZAPPL)
  • Member of the Australian Medical Association (AMA)

Dr Smith specialises in treatment of drug and alcohol problems and admits inpatients for detoxification and rehabilitation to the Northside Clinic, Greenwich and the Northside West Clinic, Wentworthville. He is an appointed practitioner to the Impaired Registrant’s Program of the Medical Council of NSW. He has expertise and experience in medicolegal psychiatry having prepared reports for criminal and civil matters and the NSW Coroner. He has over 20 publications in peer reviewed medical journals in the areas of mental illness, substance abuse and homicide.

Available in Sydney, Brisbane, Canberra, Coffs Harbour, Newcastle, Wagga Wagga and Albury and for Video Assessments for Regional areas of NSW and Queensland.

Call 02 8090 7611 to book Dr Smith today for your trusted and reliable, court ready Medico-Legal report delivered time efficiently.

Specialist | Dr Neil Cochrane

Specialist | Dr Neil Cochrane

Dr Neil Cochrane

MBChB FRACS |WIA GEPI | Neurosurgeon & Spinal Surgeon

  • Consultation Waiting Time: Appointments available 7-14 days in advance.
  • Report Turn Around Time: Less than 7 days, urgent reports available on request.
  • Sample Report: Contact us today for a for sample report.
  • Locations Available: Gold Coast, Brisbane and Sydney.
  • Video assessments: Any regional area in NSW and Queensland.
  • Call 02 8090 7611 to book Dr Cochrane today.

Dr Neil Cochrane is a Neurosurgeon specialising in the diagnosis and treatment of the nervous system. This includes treating brain injury, brain tumours, spine tumours, spinal injury and degeneration of the entire spine.

Dr Cochrane is a Consultant Neurosurgeon consulting in Southport, Gold Coast and operating at Sunnybank Private Hospital in Sunnybank, Brisbane in Queensland. He is Fellow of the Royal Australian College of Surgeons and he is committed to providing his patients the very best health care and spinal surgery.  Dr Cochrane has a particular interest in comprehensive spine surgery at all levels of the spine.  He specialises in minimally invasive spinal surgery, lateral and posterior lumbar fusion, cervical fusion and artificial disc replacement. While fully qualified in neurosurgery, Dr Cochrane has focused his practice on spinal surgery.

  • AMA (Australian Medical Association) Queensland – current member
  • Neurosurgical Society of Queensland – current full member
  • Neurosurgical Society of Australasia (NSA) – current full member

Dr Cochrane’s undergraduate education was at the University of Canterbury in New Zealand.  He completed his medical degree in 1996 with the University of Otago, New Zealand. On entering Neurosurgical training he worked in New Zealand, South Australia and Queensland.  He gained his Fellowship with the Royal Australasian College of Surgeons (FRACS) in Neurosurgery in 2007, and has based himself on the Gold Coast.   As a family man who believes in healthy living and life balance, he understands all the demands of life, work and family and therefore the need to manage a medical condition taking into consideration of all aspects of your physical health and your life.  Dr Cochrane has a philosophy of ensuring patients are educated regarding their condition. He will explore all options available to you and strongly believes in patient education so you can make an informed choice.  Dr Cochrane will present the information you will need providing non surgical and surgical options.

Available in Gold Coast, Brisbane and Sydney and for Video Assessments for any Regional area NSW and Queensland

Call 02 8090 7611 to book Dr Cochrane today for your trusted and reliable, court ready Medico-Legal report delivered time efficiently.