Please bring along any documentation or items relevant to your assessment such as:

  • Proof of ID (your driver’s licence or passport),
  • X-ray films, CT and MRI scans and reports,
  • A list of medications prescribed,
  • Prescription glasses if you wear them,
  • You are encouraged to wear comfortable clothing that allows, where applicable, for physical examination of the injury.

Please arrive at least 15 minutes prior to your scheduled appointment time.

If you are unable to attend your appointment for any reason you will need to contact your Case Manager or your Solicitor.

Cancellation fees apply if you do not attend your appointment or if the appointment is not cancelled with two working days’ notice.


Our specialists are experienced professionals who act with the utmost integrity, discretion and medical ethics to ensure that all examinees are treated with dignity and respect.

You will be seen by an expert medical or allied health specialist who will make an impartial, evidence based assessment of your condition(s). This may help to determine your treatment and rehabilitation needs.


To fully understand your situation, during the interview you will be asked to describe your medical issues including their progression and treatments you have received to date.

Some general questions regarding your work, personal or social life may also be asked in order to make a comprehensive assessment of your injury and its effects on your life.

Any additional items such as x-rays or reports made available at your appointment will also be reviewed.


Where required, a physical examination will involve assessing the injured area(s) of your body and may also entail a generalised examination to assess your overall health.

The examinations are conducted in accordance with the appropriate medical protocols. If you or the doctor feel necessary, a chaperone can sit in the examination room.